Contact MealPrep.org.uk
Two ways to reach us: the feedback form if you just want to send a note, or email mealprep.org.uk@proton.me if you would rather have a reply. Both reach the same place.
Reporting a problem
Reports genuinely change the site, because most problems here are not one-off typos — they are a rule producing the same fault across many plans. Finding one bad recipe usually means finding a bad rule, and fixing the rule fixes every plan it touched.
| What you spotted | What we do with it |
|---|---|
| A recipe looks wrongA step that does not match the ingredients, a missing ingredient, or a method that would not work in a real kitchen. | Checked against the recipe rules that run over the whole library. Where it is a rule failure rather than a one-off, the rule is fixed and a permanent test is added so it cannot come back. |
| A nutrition figure looks wrongCalories or macros that do not match the ingredients listed, or a portion that looks implausible. | Traced back to the ingredient quantities, which are the source of truth. If the underlying food record is wrong, every plan using it is corrected at once. |
| The shopping list does not workA duplicated line, a quantity that makes no sense, an item in the wrong section, or something missing that the plan clearly needs. | Reproduced from the plan data, then fixed in the list builder rather than on the one page. |
| A diet label looks wrongA plan labelled vegan, vegetarian or pescatarian that contains something it should not. | Treated as urgent. Diet labels are re-derived from ingredients on every release, so this normally means a food record is misclassified — which would affect other plans too. |
| Something looks unsafeStorage, reheating, cooking or allergen guidance that contradicts current UK advice. | Treated as the highest priority and checked against current FSA or NHS guidance before anything else in the queue. |
| Something is broken or confusingA page that will not load, a link that goes somewhere unexpected, a layout problem, or wording that misleads. | Reproduced and fixed. Navigation problems in particular get a permanent test, because a working page can still be the wrong page. |
What to include
- The page URL, or the plan and day if it is easier.
- What looked wrong, and what you expected instead.
- Any product, supermarket or source detail that helps us check it.
Please do not send medical details or anything sensitive — we do not need them, and the form is not the right place for them.
Other enquiries
Editorial corrections, source questions, product updates and business enquiries all go to the same address. If you want to understand how something on the site is produced before reporting it, the methodology page explains how plans, nutrition, costs, diet filters and allergens are worked out — and what the site deliberately does not claim.